Facebook algorithm favored posts that provoke division and anger in users: WSJ – High Level

A Facebook algorithm that sought to boost “Meaningful social interactions”Ended up promoting posts that caused division and discussions among users. When company workers realized the unwanted effect, they devised a plan to fix it, but which was questioned by Mark Zuckerberg, president and CEO of Facebook, who was concerned that interaction on the social network would drop, according to a investigation del Wall Street Journal.

Company investigators found that publishers and political parties were redirecting their posts toward outrage and sensationalism.. That tactic produced high levels of comments and reactions that resulted in success on Facebook, ”the WSJ said, citing internal company documents.

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