Bezos imitates the ‘Ayuso model’ and launches the Amazon Clinic telemedicine service

The Amazon company today launched “Amazon Clinic”, a new online basic medical care division that presents as the alternative to access a doctor or paramedic “without appointments or waiting rooms”.

The e-commerce and services giant thus offers its customers quick access to treat relatively common problems such as urinary tract infections, headaches, hair loss, allergies, dandruff or even birth control. The president of the Community of Madrid, Isabel Díaz Ayuso, has launched an initiative in Madrid to treat certain ailments in the community’s emergency network through a telemedicine system, which has been harshly contested by health organizations. doctors and assistants.

According to the promotional video posted today on the new portal with the title “Simplified medical visits”, the user answers some basic questions about his problem online and, after paying a flat fee (which he does not specify) “a qualified doctor or a nurse”. It also answers online, requires more information if necessary and offers an initial diagnosis and treatment, including medical prescriptions. The cost of this first consultation covers the necessary follow-up for two weeks.

But it specifies that it will not accept private medical insurance “for the moment”, although the patient can use that insurance to pay for the medicines, and it will not accept patients covered by public insurance, whether federal or state.

At the moment, Amazon Clinic is launched only in the United States, and not in the entire territory, but in 32 states.

Amazon launched in 2019 into the health care business with Amazon Care, at the time as a pilot program for company employees, but this year it announced its closure before the end of 2022 for not being suitable for large companies, as expected .

But last July it reached an agreement to buy the US primary care provider One Medical. for 3.490 million dollars. The deal launched an aggressive expansion by Amazon into the healthcare sector that is now crystallizing

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Bezos imitates the ‘Ayuso model’ and launches the Amazon Clinic telemedicine service